Return & Refund Policy

Effective Date: 05/28/2026

This Return & Refund Policy applies to all purchases made through https://50legacy.com/ (“Website”).

By placing an order, you agree to this Policy and our Terms & Conditions.


1. General Policy

We want you to be satisfied with your purchase.

If you are not completely satisfied, you may request a return or refund in accordance with the conditions below.

All return requests must be submitted before sending any item back.


2. Return Eligibility

To be eligible for a return:

  • The request must be made within 14 days of delivery;

  • The item must be unused, unworn, and in original condition;

  • Original packaging must be included when reasonably possible;

  • Proof of purchase is required.

We reserve the right to deny returns that do not meet these conditions.


3. Non-Returnable Items

The following items are non-returnable:

  • Items marked “final sale”

  • Worn or used products

  • Products without original packaging (when applicable)

  • Items damaged after delivery due to customer handling


4. Return Process

To initiate a return, contact us at:

contact@50legacy.com

Please include:

  • Order number

  • Reason for return

  • Photos of the product (if damaged or incorrect)

Do not send any items back without prior approval.

Unauthorized returns may not be accepted.


5. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping method, as we are not responsible for lost return packages.


6. Damaged, Defective, or Incorrect Items

If you receive a defective or incorrect item, you must contact us within 7 days of delivery.

We may require photo or video evidence before approving a replacement or refund.

Depending on the situation, we may offer:

  • Replacement

  • Partial refund

  • Full refund


7. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method;

  • Processing times may vary depending on your bank or payment provider.

We are not responsible for delays caused by financial institutions.


8. Shipping Fees

Original shipping costs are non-refundable unless the return is due to our error (wrong item or defective product).


9. Order Cancellation

Orders may only be canceled before they are processed or shipped.

Once an order has been processed or dispatched, it cannot be canceled and must follow the return process.


10. Chargebacks and Payment Disputes

By completing a purchase, you agree to contact us directly before initiating any chargeback or payment dispute.

Failure to contact us first may result in:

  • Delayed resolution

  • Loss of eligibility for refund processing

  • Account restrictions

We reserve the right to provide all order, shipping, and communication records to payment processors in the event of a dispute.


11. Lost or Delayed Packages

We are not responsible for delays caused by carriers, customs, or external logistics providers.

If tracking shows the package as delivered, we are not liable for lost or stolen packages.


12. Exchange Policy

We may offer exchanges depending on stock availability.

If an exchange is not available, a refund or alternative solution may be offered at our discretion.


13. Fraud Prevention

We reserve the right to refuse refunds or returns in cases of suspected fraud, abuse, or chargeback manipulation.


14. Contact Information

For all return requests:

50legacy
contact@50legacy.com
https://50legacy.com/